Reachdesk customers are not able to store the following items in Reachdesk's warehouses unless otherwise expressly agreed to by Reachdesk's supply chain team in writing:
- Tobacco and cannabis products, including smoking vaporizers,
- Alcohol (with the exception of sending alcohol within the United Kingdom, European Union, and Australia from their respective warehouses for units with less than 70% alcohol by volume)
- Electronic work equipment such as laptops, tablets, monitor stands, and monitors,
- Pressurized containers (e.g. aerosols), perfumes, nail polish, and chemicals,
- Any type of hazardous goods including but not limited to flammable (e.g. gasoline, lighter fluid), toxic, corrosive, radioactive or biological substances,
- Fragile items (e.g. glassware, ceramics, glasses) that are not securely packaged in a reasonably protective manner that would withstand shipping via parcel,
- Firearms, firearm accessories and parts, ammunition, knives, explosive devices, fireworks or any other pyrotechnics,
- Goods prohibited in accordance with the applicable law of the warehouse’s country,
- Animals, plants, biological material, seeds, fresh foods (e.g. fruits, meats, eggs, fish, seafood, vegetables, dairy) and any other temperature-regulated goods,
- Goods that are past their expiry date as labelled,
- Event equipment such as tablets, booths, monitors, and large props (unless otherwise communicated),
- Physical currency,
- Prescription drugs or other controlled substances or regulated goods,
- Individual items heavier than 20kg,
- Individual items with a value higher than $500 (e.g. jewellery, precious stones, technology hardware, luxury watches or artworks) unless otherwise communicated in writing, and
- Any items larger than the following standard pallet sizes and Inventory height per jurisdiction:
US/EU/CA - 40” x 48” x 48"
UK - 1,000mm x 1,200mm x 1,200mm
AUS - 1,165mm x 1,165mm x 1,600mm