February might be the shortest month, but that didn't stop us launching a huge number of fantastic new features and functionality to the Reachdesk platform. Weāve been working hard to make sure Reachdesk helps you make deeper connections, do more with less, send globally at scale, and make better decisions. Letās jump in!
š New brand
You may have noticed things are looking a little different round here. Earlier this month we updated the Reachdesk brand, bringing our visual identity more in line with what weāre all about: human, innovative, expert and honest. As part of this, we've given the Reachdesk app a glamorous makeover. Donāt worry though, everything is exactly where you left it so it still feels like home. Making the moments that matter never looked so good! Read more about our new brand...
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š Reachdesk x Amazon
It is now a breeze to send super-personalized Amazon outreach through Reachdesk, making it easier than ever before to surprise and delight. On top of that, the process is smoother and more streamlined than that of other providers in the market meaning your gift arrives sooner and has a much smaller carbon footprint. Find out how it worksā¦
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š Virtual experiences
Coronavirus and the resulting growth in WFH / hybrid working has fundamentally changed how people interact with one another both in and outside of work. You can now choose from a large and diverse catalogue of curated hybrid and virtual experiences augmented by bespoke bundles designed by our in-house team, creating the perfect experience for prospects, clients, and employees alike. Want to learn more?
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š Store portals
You spend a lot of time, money and effort building an amazing brand and you need to make it simple for your customers and employees to rep your brand. Reachdeskās store portals make it easy to get branded swag into your fansā hands (and on their heads, backs, laptops and wherever else), through an industry-leading e-commerce platform. More infoā¦
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āļø Reminder emails
Our research shows that if a prospect redeems a gift, they are much more likely to go through to Closed Won. However, emails can get lost in cluttered inboxes and busy recipients easily forget to redeem in time. Reachdesk now automatically sends follow-up emails to recipients who have not redeemed a gift, increasing the likelihood they will claim, giving a better chance of winning their business. Learn more hereā¦
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š¬ Pipeline Generated stats in Insights
Invaluable insight into the influence your gifting is having on pipeline creation. Marketing and BDR teams can demonstrate how they're achieving against their key metrics. Pinpoint and double down on your most effective campaigns for pipeline generation and prove the contribution youāre making, helping secure and grow gifting budgets. Read more about Reachdesk Insights hereā¦
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š New eGift card provider integration
Nearly 3,000 new eGift card brands across almost 50 new currencies. Greater global reach means you can reach your prospects, clients and employees no matter where they are in the world. You can now send eGiftcards to 180 countries, covering 92% of the worldās population.
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š¢ International warehouse shipping
Your admins can now add customs details to an item so they can be sent internationally outside the warehouseās trade zone, opening up even more of the world, making it easy to send gifts and swag worldwide with no hitches or hold-ups. More details hereā¦
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š Packaging notes against bundles
Bringing your visions to life. Admins and campaign managers can now add specific instructions when building bundles explaining how they want it packaged. This means senders can be confident their recipients will receive the bundle exactly as if they had made it themselves. Find out how it works hereā¦
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ā± Just-in-time provisioning
Non-users signing into Reachdesk for the first time using SSO will automatically have their Reachdesk account created on their first sign-in, saving your admins time and effort adding new senders to Reachdesk and giving a seamless experience for new users. More infoā¦
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š Filter sends by engage status
This has been a very popular client feature request. It used to be that if you wanted to report on send status you would have to download a CSV file. You can now see send status at a glance. Faster, more convenient and more secure.
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āļø Customize bulk emails via CSV
Admins and Campaign Managers can now add custom content to individual emails in bulk sends enabling even greater personalization at scale. Learn moreā¦
And there you have it - a host of amazing new features to get involved with. As always, this new functionality comes from a blend of proactive innovation from our incredible tech team and co-innovation with our wonderful clients. If you have anything youād love to see in Reachdesk - or you have any questions - please get in touch.
